Succession Planning #3: 4 Steps for Preparing a High-Performing Employee to Take Over a Legacy Role
If succession planning is on your mind, you’re in the right place. This topic is so important we’ve dedicated three blogs to helping you navigate this time of transition. We’ve previously discussed how to honor a legacy...
Succession Planning #2: When Incumbent Employees Retire, It’s Time to Define—Or Redefine—Key Roles
Welcome to our second blog post about succession planning—a hot topic that repeatedly came up at last year’s NGFA Country Elevator Conference. Attendees told us they needed guidance on moving their company forward when it...
Succession Planning #1: How to Honor Long-Term Employees AND Make Changes for the Future
When we attended NGFA’s 2023 Country Elevator Conference, we asked participants to tell us about their HR pain points, as well as the trends and themes they were tracking. Since succession planning came up time and again as...
Setting Business Goals for the Year? First, Ask These 3 Questions
As a business leader, you’re probably thinking a lot about your company’s goals for the year ahead. Great—and, as we remind our clients, setting and meeting goals takes more than just writing a list and sharing it in a team...
Doing a jigsaw puzzle changed how we communicated goals.
I love puzzles! I love jigsaw puzzles. We always have a puzzle on our kitchen table. My family loves jigsaw puzzle competitions (yes, there is such a thing). The largest jigsaw puzzle competition in the US takes place in...
How to Turn the Dreaded Performance Review Into a Great Conversation that Actually Helps Your Business
Admit it: We all dread the annual performance review. Whether you’re the reviewer or the reviewee, the process typically feels as personal and inspiring as a mandatory ten-point car inspection. Starts on time? Check....
3 Reasons Why Feedback and Recognition Are the Not-So-Secret Keys to Business Success
Harvest season’s over. Halloween has passed. With Thanksgiving—and a new year—around the corner, let’s pause. Now, think back on what you’ve accomplished this year. You’ve worked your butt off, and, despite a tough economic...
When It Comes to Engagement and Retention, Managers REALLY Matter
Are you sitting down? We hope so, because here are two statistics that might just floor you. 52% of voluntarily exiting employees say their manager could have done something to prevent them from leaving their job. Over HALF...
Use These Two Short Words to Ensure Clear Communication Is Status Quo (and Not a Random Act of Kindness)
Something curious has been happening lately. During calls with our Leadership Development cohorts, Erin and I always talk about the benefits of using the phrase, “I expect …” to clearly communicate about things like roles...








