by Kristen Ireland | May 2, 2023 | Feedback, Leadership
A few weeks ago, I was doing one of my favorite things: facilitating a two-day leadership development course for a client. During the session, I handed each participant one of our favorite resources, a bookmark featuring People Spark’s “Top 10 Phrases Every Manager...
by Kristen Ireland | Nov 1, 2022 | Company Culture, Feedback
Sometimes—okay, a lot of the time—we don’t say thank you enough. When we work with leaders and managers, we hear various explanations for this oversight: “Why should I thank someone for doing their job? I’m not here to hand out participation trophies.” “I’m so busy...
by Kristen Ireland | May 3, 2022 | Feedback, Leadership
Not long ago, we talked with a group of managers and supervisors about the importance of giving feedback—one of our favorite subjects because it’s such a game-changer for making employees feel valued, appreciated, and inspired to do their best work. We gave the group...
