by Kristen Ireland | Mar 20, 2026 | Company Culture, Leadership
Spring planting season is weeks away. The phone starts ringing before 6am. Your team will be pulling long days. Customers will be impatient. That’s not the time to figure out if your people know what’s expected of...
by Kristen Ireland | Nov 13, 2025 | Leadership, Uncategorized
Picture this: A group of chickens on a farm notices eagles soaring gracefully overhead. One ambitious chicken declares, “I want to learn to fly like an eagle!” He convinces his fellow chickens to join him at “eagle school” for two intensive...
by Kristen Ireland | May 8, 2025 | Leadership, Productivity & Growth
Welcome to the third article in our five-part series using Jay R. Galbraith’s Star Model ™ as a framework to ensure your business is aligned across five areas: strategy, structure, process, rewards, and people. Here, we explore why process is an important aspect of...
by Kristen Ireland | Sep 3, 2024 | Company Culture, Feedback, Hire and Keep the Right People, Leadership
We developed the People + Strategy Roadmap to identify areas of misalignment that curb our clients’ business success. An important aspect of this process is ensuring business systems truly support and square with the big-picture goals of the company. One area of...
by Kristen Ireland | Sep 5, 2023 | Leadership
Something curious has been happening lately. During calls with our Leadership Development cohorts, Erin and I always talk about the benefits of using the phrase, “I expect …” to clearly communicate about things like roles and responsibilities or to give meaningful...