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Build Accountability Without Micromanaging:  Your Team Needs a Goal, Not Your Playbook. 

Build Accountability Without Micromanaging:  Your Team Needs a Goal, Not Your Playbook. 

by Kristen Ireland | Mar 20, 2026 | Company Culture, Leadership

Spring planting season is weeks away. The phone starts ringing before 6am. Your team will be pulling long days. Customers will be impatient.  That’s not the time to figure out if your people know what’s expected of...
Why Chickens Don’t Fly: The Leadership Development Dilemma 

Why Chickens Don’t Fly: The Leadership Development Dilemma 

by Kristen Ireland | Nov 13, 2025 | Leadership, Uncategorized

Picture this: A group of chickens on a farm notices eagles soaring gracefully overhead. One ambitious chicken declares, “I want to learn to fly like an eagle!” He convinces his fellow chickens to join him at “eagle school” for two intensive...
“What Do I Do Now?” The Quiet Challenge CEOs Face When They’re No Longer the “Do-er” in Chief

“What Do I Do Now?” The Quiet Challenge CEOs Face When They’re No Longer the “Do-er” in Chief

by Kristen Ireland | Aug 5, 2025 | Leadership

STAR Part 3: Improve Your Business Processes to Power Up Productivity and Growth

STAR Part 3: Improve Your Business Processes to Power Up Productivity and Growth

by Kristen Ireland | May 8, 2025 | Leadership, Productivity & Growth

Welcome to the third article in our five-part series using Jay R. Galbraith’s Star Model ™ as a framework to ensure your business is aligned across five areas: strategy, structure, process, rewards, and people.  Here, we explore why process is an important aspect of...
When Done Right, Strategic Incentive Plans Help Your Team, Customers, and Company Thrive

When Done Right, Strategic Incentive Plans Help Your Team, Customers, and Company Thrive

by Kristen Ireland | Sep 3, 2024 | Company Culture, Feedback, Hire and Keep the Right People, Leadership

We developed the People + Strategy Roadmap to identify areas of misalignment that curb our clients’ business success. An important aspect of this process is ensuring business systems truly support and square with the big-picture goals of the company. One area of...
Use These Two Short Words to Ensure Clear Communication Is Status Quo  (and Not a Random Act of Kindness)

Use These Two Short Words to Ensure Clear Communication Is Status Quo (and Not a Random Act of Kindness)

by Kristen Ireland | Sep 5, 2023 | Leadership

Something curious has been happening lately. During calls with our Leadership Development cohorts, Erin and I always talk about the benefits of using the phrase, “I expect …” to clearly communicate about things like roles and responsibilities or to give meaningful...
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