by Kristen Ireland | Aug 5, 2025 | Leadership
“I’m not exactly sure what I’m supposed to do now. If I get into some of the day-to-day tasks, I’ll get in my team’s way and create a bottleneck.” A client shared this concern on a call a few weeks ago. During our partnership over the last eight months, this...
by Kristen Ireland | May 8, 2025 | Leadership, Productivity & Growth
Welcome to the third article in our five-part series using Jay R. Galbraith’s Star Model ™ as a framework to ensure your business is aligned across five areas: strategy, structure, process, rewards, and people. Here, we explore why process is an important aspect of...
by Kristen Ireland | Sep 3, 2024 | Company Culture, Feedback, Hire and Keep the Right People, Leadership
We developed the People + Strategy Roadmap to identify areas of misalignment that curb our clients’ business success. An important aspect of this process is ensuring business systems truly support and square with the big-picture goals of the company. One area of...
by Kristen Ireland | Sep 5, 2023 | Leadership
Something curious has been happening lately. During calls with our Leadership Development cohorts, Erin and I always talk about the benefits of using the phrase, “I expect …” to clearly communicate about things like roles and responsibilities or to give meaningful...
by Kristen Ireland | Aug 1, 2023 | Leadership
Imagine trying to give someone directions without knowing precisely where they are or exactly where they want to go. Impossible, right? You MUST know where you are in order to get to where you want to be. Yet business leaders seem to forget (or ignore) this simple...
by Kristen Ireland | Jul 5, 2023 | Build Relevant Skills, Leadership
As the co-founders of People Spark, we’re leadership junkies. We’re always listening to Ted Talks and podcasts about leadership, and we’ve lost count of how many articles we’ve read and clever quotes we’ve memorized on the topic. Over the last few months, we’ve...
