by Kristen Ireland | Dec 6, 2022 | Uncategorized
Ready for a true story with a surprising twist? A story that seems to have NOTHING to do with leadership and engagement but actually has EVERYTHING to do with leadership and engagement? A story about a teenager who gave me, a 20-year HR veteran, a powerful a-ha moment...
by Kristen Ireland | Oct 3, 2022 | Uncategorized
Did you catch the recent report with the jaw-dropping title, “95% of employees say managers are making everything worse. Can improving soft skills help?” We’re obsessed with helping managers and supervisors excel, so we couldn’t wait to read about the importance of...
by Kristen Ireland | Aug 2, 2022 | Uncategorized
Welcome to another blog about improving employee engagement! Why are we devoting so much time to this topic? Well, researchers Marcus Buckingham and Ashley Goodall have identified eight aspects of engagement, all of which are disproportionately present in highly...
by Kristen Ireland | Mar 1, 2022 | Uncategorized
Did the hilarious photo at the top of this post catch your eye? As much as we laugh at this baking “fail,” it’s actually a metaphor for a serious business problem: finding and hiring solid employees, especially during a very tight labor market. Imagine, if you will,...
by Kristen Ireland | Aug 10, 2021 | Uncategorized
“We’re having a hard time recruiting employees into our roles, and having a tough time retaining them. My managers are burnt out and feel like they are in between a rock and a hard place. If they try to hold people accountable, employees will leave….yet if they don’t...
by Kristen Ireland | Jun 1, 2021 | Uncategorized
Great managers tend to be great communicators. They’re able to set expectations, ask questions, listen carefully, and share feedback in ways that inspire employees to do and be their best. When that happens, employee morale, productivity, and retention all...
